Reserve Bank of India invites applications from eligible candidates for 526 posts of “ Office Attendants” in various offices of the Bank. Selection for the post will be through a country-wide competitive Test (Online Test) followed by Language Proficiency Test (in Regional Language) as per Annex-I. Please note that Corrigendum, if any, issued on the above advertisement, will be published only on the Bank’s website www.rbi.org.in
Applications will be accepted only Online through the Bank’s website www.rbi.org.in. No other mode for submission of application is available.
| Important Dates |
| Website Link Open | 17.11.2017 to 07.12.2017 |
| Payment of Test Fees (Online) | 17.11.2017 to 07.12.2017 |
| Schedule of Online Test (Tentative) | In the month of December 2017/January 2018. The online Test could be conducted on weekdays or weekend. RBI reserves the right to modify the number of days and dates of test depending on the number of applicants. |
RECRUITMENT FOR THE POST OF OFFICE ATTENDANT
Applications are invited from eligible Indian Citizens for the post of Office Attendant in Reserve Bank of India (RBI).
Candidates may click on the link below for filling in the online application form.
1. Application form
Before applying, candidates should ensure that they fulfill the eligibility criteria for the post. Candidates are requested to apply online through Bank’s website www.rbi.org.in
| Helpline: In case of any problem in filling up the form, payment of fee or receipt of call letter, queries may be made at candidate grievance redressal cell http://cgrs.ibps.in/. Don’t forget to mention ‘RBI Office Attendant Test’ in the subject box of the email. |
| Office | | Vacancies | | | PWD # | EXS # |
| SC | ST | OBC | GEN | TOTAL | VI | HI | OH | EX-1 | EX-2 |
| Ahmedabad | 0 | 6 | 6 | 27 | 39 | 1 | 0 | 0 | 2 | 8 |
| Bengaluru | 0 | 7 | 19 | 32 | 58 | 1 | 0 | 1 | 3 | 12 |
| Bhopal | 0 | 10 | 3 | 32 | 45 | 1 | 1 | 0 | 2 | 9 |
| Chandigarh & Shimla$ | 0 | 0 | 14 | 33 | 47 | 0 | 1 | 1 | 2 | 9 |
| Chennai | 0 | 0 | 5 | 5 | 10 | 1 | 0 | 0 | 0 | 2 |
| Guwahati | 0 | 3 | 2 | 5 | 10 | 0 | 0 | 0 | 0 | 2 |
| Hyderabad | 4 | 2 | 7 | 14 | 27 | 0 | 0 | 1 | 1 | 5 |
| Jammu | 0 | 0 | 9 | 10 | 19 | 0 | 0 | 1 | 1 | 4 |
| Lucknow | 0 | 0 | 6 | 7 | 13 | 1 | 0 | 0 | 1 | 3 |
| Kolkata | 3 | 0 | 2 | 5 | 10 | 0 | 1 | 0 | 0 | 2 |
| Mumbai, Navi Mumbai and Panaji & | 0 | 23 | 0 | 142 | 165 | 2 | 2 | 3 | 7 | 33 |
| Nagpur | 0 | 2 | 2 | 5 | 9 | 0 | 0 | 0 | 0 | 2 |
| New Delhi | 0 | 0 | 13 | 14 | 27 | 0 | 1 | 1 | 1 | 5 |
| Thiruvananthapuram | 0 | 0 | 12 | 35 | 47 | 1 | 0 | 0 | 2 | 9 |
| Total | 7 | 53 | 100 | 366 | 526 | 8 | 6 | 8 | 22 | 105 |
$ Chandigarh – 42 and Shimla – 5, & Mumbai – 144, Navi Mumbai (Belapur) – 15 and Panaji – 6, |
Abbreviations stand for: SC – Scheduled Caste, ST – Scheduled Tribe, OBC – Other Backward Classes, GEN – General i.e. Unreserved, PWD – Persons with Disabilities, VI – Visually Impaired, HI – Hearing impaired, OH – Orthopedically Handicapped, EXS – Ex-Servicemen, EX-1 - Disabled Ex-servicemen/ Dependents of Ex-servicemen killed in action, EX-2 - Ex-servicemen (normal)
Only following categories of PWD are eligible to apply for this post:
OH Candidates: OL – One Leg, OA - One Arm, OLA - One leg & One arm, VI Candidates: B – Blind, LV – Low Vision, HI Candidates: HH – Hearing Impaired
# Reservation for PWD/ EXS is horizontal reservation and included in the vacancies of various categories. PWD candidates applying for Offices where vacancies are not reserved for them will be eligible for upper age limit as available to PWD candidates.
Candidates belonging to OBC category but coming in the ‘Creamy Layer’ are not entitled to OBC reservation. They should indicate their category as ‘General (GEN)’.
The reservation under various categories will be as per prevailing Government Guidelines at the time of finalization of result.
The Bank reserves the right to increase/decrease the number of vacancies as per the requirement.
2. Definition:
i) Ex-Serviceman:
Only those candidates shall be treated as Ex-Serviceman who fulfill the revised definition as laid down in Government of India, Ministry of Home Affairs, Department of Personnel and Administrative Reforms Notification No.36034/5/85/Estt(SCT) dated 27th October, 1986 as amended from time to time.
Disabled Ex-Serviceman: Ex-Serviceman, who while serving in Armed Forces of the Union, was disabled in operation against the enemy or in disturbed areas, shall be treated as Disabled Ex-Serviceman.
Dependents of Serviceman killed in Action: Servicemen killed in the following operations would be deemed to have been killed in action attributable to Military Service (a) war (b) warlike operations or border skirmishes either with Pakistan on cease fire line or any other country (c) Fighting against armed hostiles in a counter insurgency environment viz. Nagaland, Mizoram, etc. (d) Serving with peace-keeping mission abroad (e) Laying or clearance of mines including enemy mines as also mine sweeping operation between one month before and three months after conclusion of an operation (f) Frost-bite during actual operations or during the period specified by the Government (g) Dealing with agitating Para-Military forces personnel (h) IPKF personnel killed during the operations in Sri Lanka.
Note:
1) Candidates, who are released / retired from Armed Forces, or whose SPE is likely to be completed on or before November 30, 2018 only are eligible to apply under this recruitment. They will also be required to submit the release letter along with a self-declaration at the time of joining RBI that he/she is entitled to the benefits admissible to Ex-Serviceman in terms of Govt. of India rules. Those candidates, who have already completed their initial period of engagement and are on extended assignment, are required to submit certificates to that effect. If selected, all such candidates mentioned above, should get released and join RBI on or before December 31, 2018. Forms of the certificates to be submitted by all these candidates are provided in Annex II and these certificates are required to be submitted at the time of LPT invariably.
2) The Territorial Army Personnel will be treated as Ex-Serviceman w.e.f. 15.11.1986.
3) An Ex-Serviceman who has once joined a Government job on the civil side after availing of the benefits given to him as an Ex-Serviceman for his re-employment, his Ex-Serviceman status for the purpose of re-employment in Government ceases.
4) Dependents of Servicemen killed in action are eligible for reservation. 4.5% of the total vacancies are reserved for Disabled Ex-Servicemen and dependents of Servicemen killed in action, clubbed together. First priority in the matter of appointment will be given to the Disabled Ex-Serviceman and second priority will be given to two dependents of defence personnel killed in action or severely disabled (with over 50% disability attributable to defence services). For the purpose of this concession, the member of the family would include his widow, son, daughter or his near relations who agree to support his family. The relaxation in upper age and educational qualifications available to Ex-Serviceman/Disabled Ex-Serviceman will not be available to Dependents of Servicemen killed in action or severely disabled.
5) The following rules applicable to Ex-Servicemen re-employed under the Central Government would apply to Ex-Servicemen candidates appearing for the online test:
(i) Ex-Servicemen candidates who have already secured employment under the Central Government in Group ‘C’& ‘D’ will be permitted the benefit of age relaxation as prescribed for Ex-Servicemen for securing another employment in a higher grade or cadre in Group ‘C’ / ‘D’ under Central Government. However, such candidates will not be eligible for the benefit of reservation on second occasion for Ex-Servicemen in Central Government jobs.
3. Reservation for Persons With Disability (PWD):
A. Persons With Disabilities:
(i) Orthopedically Challenged are those who have a physical defect or deformity which causes an interference with the normal functioning of the bones, muscles and joints. The degree of disability should be minimum 40% in these cases.
(ii) Hearing Impaired are those in whom the sense of hearing is non-functional for ordinary purposes of life. They do not hear, understand sounds at all, even with amplified speech. The cases included in this category will be those having hearing loss more than 60 decibels in the better ear (profound impairment) or total loss of hearing in both ears.
(iii) For being considered as a Visually Impaired candidate, the candidate should fulfill either of the following conditions:
(a) Total absence of sight.
(b) With visual acuity not exceeding 6/60 or 20/200 (Snellen) in the better eye with correcting lenses.
(c) With limitation of the field of vision subtending an angle of 20 degrees or worse.
(iv) The Persons with Disability (PWD) candidates should possess a latest Certificate to this effect issued by an authorized Government of India/State Government Department Hospital.
(v) Candidates falling in the following categories of the disabled may apply:
OL – One Leg, OA - One Arm, OLA - One leg & One arm, B – Blind, LV – Low Vision, HH – Hearing Impaired.
Note: Within the overall notified total vacancies, Persons With Disability (PWD) candidates belonging to any of the three categories of disability (who are eligible for the post as explained above) will be considered for selection, subject to their suitability, over and above the vacancies, notified/not notified for PWD in this advertisement. PWD candidates may belong to any category (i.e. General/SC/ST/OBC). Reservation for PWD is horizontal and within the overall vacancies for the post.
B. GUIDELINES FOR PERSONS WITH DISABILITIES USING A SCRIBE
The visually impaired candidates and candidates whose writing speed is affected permanently for any reason can use their own scribe at their cost during the online test, subject to limits as in (i) and (ii) below. In all such cases where a scribe is used, the following rules will apply:
The candidate will have to arrange his / her own scribe at his/her own cost.
The scribe may be from any academic stream.
Both the candidate as well as scribe will have to give a suitable undertaking along with call letter at the time of test confirming that the scribe fulfils all the stipulated eligibility criteria for a scribe mentioned above. Further in case it later transpires that he/she did not fulfill any laid down eligibility criteria or suppressed material facts the candidature of the applicant will stand cancelled, irrespective of the result of the test. Proforma of undertaking is available on RBI web site.
Those candidates who use a scribe shall be eligible for compensatory time of 20 minutes for every hour of the test.
The same scribe cannot be used by more than one candidate. In addition the scribe arranged by the Candidate should not be a candidate for the test. If violation of the above is detected at any stage of the process, candidature of both the candidate and the scribe will be cancelled. Candidates eligible for and who wish to use the services of a scribe in the test should invariably and carefully indicate the same in the online application form. Any subsequent request may not be favorably entertained.
C. Guidelines for candidates
(i) With locomotor disability and cerebral palsy
An extra time of twenty minutes per hour shall be permitted for the candidates with locomotor disability and cerebral palsy where dominant (writing) extremity is affected to the extent of slowing the performance of function (minimum of 40% impairment).
(ii) Visually Impaired candidates
Visually Impaired candidates (who suffer from not less than 40% of disability) may opt to view the contents of the test in magnified font and all such candidates will be eligible for compensatory time of 20 minutes for every hour of test.
The facility of viewing the contents of the test in magnifying font will not be available to Visually Impaired candidates who use the services of a Scribe for the test.
The scribe will be allowed to be used as per the guidelines issued vide Office Memorandum F.No.16-110/2003-DDIII dated February 26, 2013 of Government of India, Ministry of Social Justice and Empowerment, Department of Disability Affairs, New Delhi.
The above guidelines are subject to change in terms of GOI guidelines/ clarifications, if any, from time to time.
4. Eligibility Criteria:
(a) Age (as on 01/11/2017)
Between 18 and 25 years. Candidates must have been born not earlier than 02/11/1992 and not later than 01/11/1999 (both days including) are only eligible to apply.
Relaxation in the Upper Age Limit:
Upper age limit will be relaxed as under:
| Sr. No | Category | Relaxation in Age |
| (i) | Scheduled Caste / Scheduled Tribe (SC / ST) | By 5 years, i.e. up to 30 years |
| (ii) | Other Backward Classes (OBC) | By 3 years, i.e. up to 28 years |
| (iii) | Persons with Disabilities (PWD) | By 10 years (GEN) 13 years (OBC) & 15 years (SC/ST) |
| (iv) | Ex-Servicemen | To the extent of service rendered by them in Armed Forces plus an additional period of 3 years subject to maximum of 50 years. |
| (v) | Widows/divorced women/ women judicially separated who are not re-married | By 10 years |
| (vi) | Candidates domiciled in the state of Jammu and Kashmir during the period from 1st January, 1980 to 31st December, 1989. | By 5 years |
| (vii) | Candidates having work experience in Reserve Bank of India | To the extent of number of years of such experience, subject to maximum of 3 years. |
NOTE: Cumulative Age Relaxation will not be available either under the above items or in combination with any other items.
Candidates seeking age relaxation are required to submit copies of necessary certificate(s) at the time of LPT.
Caste Criteria:
i. Candidate's seeking reservation as SC/ST/OBC, shall have to produce a certificate in the prescribed proforma ONLY, meant for appointment to posts under the Government of India from the designated authority indicating clearly the candidate’s caste, the Act/Order under which the caste is recognised as SC/ST/OBC and the Village/Town the candidate is ordinarily a resident of. They must also ensure that the name of their caste/community and its spelling in their caste/community certificate should be exactly as mentioned in the lists notified by the central government from time to time (for OBC category list of castes recognized by the Govt. of India as OBC castes in the central list is available on the site http://www.ncbc.nic.in, for ST category the list of caste for each state is available on the site www.ncst.nic.in and for SC category the list of castes for each state is available on the site http://www.socialjustice.nic.in). A certificate containing any variation in the caste name will not be accepted. Further the OBC certificate should also clearly indicate that the candidate does not belong to creamy layer as defined by the Government of India for applying to posts and services under the Central Government.
ii. The OBC claim of a candidate will be determined in relation to the State (or part of the State) to which his/her father originally belongs. A candidate who has migrated from one State (or part of the State) to another should, therefore, produce an OBC certificate which should have been issued to him/her based on his/her father's OBC certificate from the State to which he (father) originally belongs.
iii. No change in the community status already indicated in the on-line application by a candidate for this examination will be allowed. Candidates seeking age relaxation are required to submit copies of necessary certificate(s) at the time of document verification.
(b) Educational Qualifications (as on 01/11/2017):
i) A candidate should have passed 10th Standard (S.S.C./Matriculation) from the concerned State/UT coming under the Regional Jurisdiction of the Recruiting Office to which he is applying (Refer Annex III). Such qualification should be from a recognized board.
ii) In addition to the above, the candidate should be a domicile of the State/UT coming under the Regional Jurisdiction of the Recruitment Office to which he/she is applying for (Refer Annex III).
iii) The candidate should be an undergraduate as on 01/11/2017. Graduates and candidates possessing higher qualification are not eligible to apply.
iv) Bank reserves the right to call for any document in support of domicile status of the candidate.
v) A candidate belonging to Ex-servicemen category should at least have passed 10th Standard (S.S.C./Matriculation) and rendered at least 15 years of defence service, provided they have not graduated outside the Armed Forces.
vi) Candidates applying to a recruiting office should be proficient in the language (i.e. know to read, write, speak and understand the language) of the state/UT falling under that office.
(c) Scheme of Selection:
Selection would be done on the basis of Online Test (as given below) and Language Proficiency Test (LPT).
Online Test:
| Sr. No. | Name of Tests (Objective) | No. of Questions | Maximum Marks | Composite Time |
| 1 | Reasoning | 30 | 30 | 90 minutes |
| 2 | General English | 30 | 30 |
| 3 | General Awareness | 30 | 30 |
| 4 | Numerical ability | 30 | 30 |
| | Total | 120 | 120 |
Online test except the test of General English will be in bilingual, i.e. English and Hindi.
There will be negative marking for wrong answer in the Online Test. 1/4th mark will be deducted for each wrong answer.
Candidates will have to pass with minimum prescribed mark in each subject of Online Test.
LPT will be of Qualifying Type. The candidates provisionally selected from the On-line Test will have to undergo a language proficiency test (LPT). LPT will be conducted in the Official / Local Language of the State concerned ( Annex-I). Candidate not proficient in the Official/Local Language would be disqualified.
Other detailed information regarding the test will be given in an Information Handout, which can be downloaded by the candidates from RBI’s website along with call letter.
Roll No. of those candidates who have qualified for LPT on the basis of Online test will be displayed on RBI’s website in the month of January/February 2018. Date for LPT will also be displayed on the website along with a brief notice thereof.
LPT is mandatory. No exemption of any sort will be given to any candidate from appearing in LPT, which will be conducted at respective offices. Final Selection will depend, on the performance in online test, qualifying in LPT, Medical fitness, verification of certificates and Biometric Data, etc. to the Bank’s satisfaction. Decision of the Bank in this regard, will be final.
BIOMETRIC DATA- Capturing and Verification
It has been decided to capture the biometric data (thumb impression or otherwise) and photograph of the candidates on the day of Online Test before the examination. This will be verified after the examination and during the day of LPT. Further, this will also be verified subsequently.
Decision of the Biometric data verification authority with regard to its status (matched or unmatched) shall be final and binding upon the candidates.
Candidates are requested to take care of the following points in order to ensure a smooth process:
If fingers are coated (stamped ink/mehndi /coloured etc.), ensure to thoroughly wash them so that coating is completely removed before the exam.
If fingers are dirty or dusty, ensure to wash them and dry them before the finger print (biometric) is captured.
Ensure fingers of both hands are dry. If fingers are moist, wipe each finger to dry them.
If the primary finger (left thumb) to be captured is injured/ damaged, immediately notify the concerned authority in the test centre. In such cases impression of other fingers etc. may be captured.
(d) Pre-test Training for SC/ST/OBC/PWD candidates
RBI may arrange combined pre-test training at certain centres for a limited number of SC/ST/OBC/PWD candidates in consonance with the guidelines issued by Government of India. Candidates belonging to the above categories who desire to avail themselves of such training may write to the Regional Office of the Reserve Bank of India to whom the candidate is applying. List of training centres given below is indicative. Candidates opting for pre-test training will be intimated about the training by the Regional Office. All expenses regarding travelling, boarding, lodging etc. will be borne by the candidates for attending the Pre-Test Training programme at the concerned Pre-Test Training Centre. Depending upon the response and administrative feasibility the right to cancel any of the pre-test training centres and/ or add some other Centres and/ or make alternative arrangements is reserved. Format of the Application form for pre-test training is as attached.
Addresses of the Offices
RESERVE BANK OF INDIA ASHRAM ROAD, AHMEDABAD – 380014 | RESERVE BANK OF INDIA 10/3/08, NRUPATUNGA ROAD, BENGALURU - 560 001 | RESERVE BANK OF INDIA HOSHANGABAD ROAD, BHOPAL - 462 011 |
RESERVE BANK OF INDIA CENTRAL VISTA, OPP. TELEPHONE BHAWAN, SECTOR 17, CHANDIGARH - 160 017 | RESERVE BANK OF INDIA FORT CLACIS, 16, RAJAJISALAI, CHENNAI - 600 001 | RESERVE BANK OF INDIA STATION ROAD, PANBAZAR, GUWAHATI - 781 001 |
RESERVE BANK OF INDIA 6-1-56, SECRETARIAT ROAD, SAIFABAD, HYDERABAD - 500 004 | RESERVE BANK OF INDIA RAIL HEAD COMPLEX, JAMMU - 180 012 | RESERVE BANK OF INDIA 15, N. S. ROAD, KOLKATA - 700 001 |
RESERVE BANK OF INDIA RESERVE BANK OF INDIA BLDG. 8-9, VIPIN KHAND, GOMTI NAGAR LUCKNOW - 226 010 | RESERVE BANK OF INDIA MAIN BUILDING, SHAHID BHAGAT SINGH ROAD, FORT MUMBAI - 400 001 | RESERVE BANK OF INDIA MAIN OFFICE BUILDING, DR RAGHAVENDRA RAO ROAD, CIVIL LINES, NAGPUR - 440 001 |
RESERVE BANK OF INDIA 6, SANSAD MARG NEW DELHI - 110 001 | RESERVE BANK OF INDIA BAKERY JUNCTION THIRUVANANTHAPURAM - 695 033 | |
5. Test Centres:
Online test will be conducted in different venues (of different centres) of the states/UTs falling under the jurisdiction of the recruiting office. The tentative list of test centres is available in Annex IV.
(i) RBI however, reserves the right to add/cancel any of the test venue/Centre, depending upon the response, administrative feasibility, etc.
(ii) As far as possible candidates will be allotted to a centre of his/her choice. However, RBI reserves the right to allot a candidate to any centre other than the one he/she has opted for. A candidate may be allocated a centre of Test outside the State/UT for which vacancies he/she is applying.
(iii) Candidate will appear for the online test as well as LPT at his/ her own risk and expenses. RBI will not be responsible for any injury or losses etc. of any nature.
(iv) No request for change of centre for Test shall be entertained.
(v) Centers for the LPT will be limited and may be done at Regional Office of RBI.
6. Service Conditions / Career Prospects:
(i) Pay Scale:
Selected Candidates will draw a starting basic pay of ₹10940/- per month in the scale of 10940 - 380 (4) -12460 - 440 (3) – 13780 – 520 (3) – 15340 - 690 (2) -16720 – 860 (4) – 20160 – 1180 (3) - 23700 (20 years) and other allowances, viz.; Special Compensatory Allowance, City Compensatory Allowance, Family Allowance, House Rent Allowance, Dearness Allowance, Grade Allowance, etc. as admissible from time to time. At present, initial monthly Gross emoluments for Office Attendants is approximately ₹ 22,339/-
(ii) Perquisites:
RBI’s accommodation subject to availability, Medical Reimbursement on declaration basis, Reimbursement of education expenses, Reimbursement of cost of spectacles, Book Grant, News Paper Bill, Furnishing of Residence, Reimbursement of GSLI, Car Insurance, Conveyance allowance, Leave Fare Concession, etc. as per eligibility.
The recruits will be governed by the Defined Contribution New Pension Scheme, in addition to the benefit of Gratuity.
7. HOW TO APPLY
DETAILED GUIDELINES/PROCEDURES FOR
A. APPLICATION REGISTRATION
B. PAYMENT OF FEES
Candidates can apply online only from November 17, 2017 to December 07, 2017 and no other mode of application will be accepted.
IMPORTANT POINTS TO BE NOTED BEFORE REGISTRATION
Before applying online, candidates should-
i. Scan their photograph and signature ensuring that both the photograph and signature adhere to the required specifications as given under Guideline for photograph & signature scan and upload ( Annex V).
ii. Candidate should also ensure that photo is uploaded at the place of photo and signature at the place of signature. If photo in place of photo and signature in place of signature is not uploaded properly, candidate will not be allowed to appear for the exam.
iii. Have a valid personal email ID and mobile no., which should be kept active till the completion of this Recruitment Process. Bank may send call letters for the Test etc. through the registered e-mail ID. Under no circumstances, a candidate should share with /mention e mail id to any other person. In case a candidate does not have a valid personal e-mail ID, he/she should create his/her new e-mail ID and mobile no. before applying On-line and must maintain that email account and mobile number.
iv. Application Fees/ Intimation Charges (Non- Refundable) Payable November 17, 2017 to December 07, 2017
(Online payment)
Rs. 50/- for SC/ST/PWD/EXS. (Intimation Charges)
Rs. 450/- for OBC/General candidates (Test fee + Intimation Charges)
Staff candidates are exempted from payment of test fee and intimation charges.
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